Refund Policy

Last Updated: May 2026

Because our products are digital downloads, all sales are generally considered final.

However, customer satisfaction remains important to us.

Eligible Refund Situations

Refund requests may be approved under the following circumstances:

• The purchased file cannot be delivered.
• The downloaded file is corrupted and cannot be replaced.
• The product received is substantially different from the product description.
• Duplicate orders were placed accidentally.

Non-Refundable Situations

Refunds are generally not available for:

• Change of mind after download.
• Ordering the wrong manual.
• Failure to read the product description before purchase.
• Inability to use PDF files due to customer device or software limitations.

Assistance Before Refund

If you experience any issue with your purchase, please contact us first.

In many cases we can provide:

• A replacement file
• Technical support
• Alternative download methods

Contact

Refund requests should be submitted within 7 days of purchase.

Email: support@ebooklibonline.com

Company: Apex Resource LLC